GRTC Route 19 runs West Broad Street from Short Pump to Willow Lawn seven days a week. I-64 Exit 178 serves Short Pump. GRTC: 804-358-4782.

Last checked Oct. 19, 2026. Sources: GRTC’s routes and schedules and its public schedule data for Oct. 18, 2026, to Jan. 23, 2027; the Virginia Department of Transportation; Richmond International Airport; and Henrico County.

Short Pump grew up around a crossroads, and most people still get around by car: I-64 crosses West Broad Street (U.S. 250) right at Short Pump. But there is a bus. GRTC, the Richmond region’s transit agency, runs Route 19 along West Broad Street every day. GRTC’s customer line is 804-358-4782.

Who to call

  • GRTC Transit System: 804-358-4782; trip planner, maps and bus tracking
  • Live traffic and road closures: 511 Virginia, dial 511
  • Potholes and county roads (West End): Henrico Public Works, 804-727-8300
  • Richmond International Airport: 804-226-3000

Main roads and interstate exits

  • I-64 links the area with Richmond to the east and Charlottesville to the west. The Short Pump exit is Exit 178, U.S. 250 West. Just east is Exit 177 for I-295, the beltway around Richmond, and just west is Exit 175 for Route 288. VDOT also plans to rebuild the I-64 interchange at North Gayton Road; see our road construction page.
  • West Broad Street (U.S. 250) is the commercial spine, past Short Pump Town Center and West Broad Village.
  • Pouncey Tract Road (Route 271) runs north from West Broad Street toward Twin Hickory and Wyndham.
  • Three Chopt Road follows the route of the colonial Three Notched Road east toward Gaskins Road; the county starts widening it to four lanes this fall.
  • Gaskins Road (Route 157) runs south from West Broad Street through the Tuckahoe area.

Henrico County, not VDOT, maintains most local roads. Report a pothole in the West End at 804-727-8300.

Buses

From GRTC’s schedule data for fall 2026:

Route Where it goes When
19 West Broad Street Short Pump, ending at Sheltering Arms Institute off Wilkes Ridge Parkway, along West Broad Street to Willow Lawn Shopping Center Every day; weekday trips from 6 a.m. to after 11 p.m.
29X Gaskins Express Gaskins Road and Mayland Drive park-and-ride lot to downtown Richmond Weekdays only; 17 trips a day, first departure 6:25 a.m., last 5:40 p.m.

Route 19 stops include Broad Street at Cabela Drive, Brownstone Boulevard, Cox Road, Dominion Boulevard and Gayton Road. At Willow Lawn, riders can transfer to the GRTC Pulse, the region’s rapid bus line along Broad Street to downtown. GRTC’s Park ‘N Ride lots are free. Every GRTC bus has a wheelchair lift and a front bike rack.

Check GRTC alerts and detours and holiday schedules before you ride, and track buses live on GRTC’s bus tracking page.

Getting to the airport

Richmond International Airport (RIC) is east of Richmond, near I-64, I-295 and the Pocahontas Parkway, the airport says. From Short Pump the quickest drive is east on I-64 or around the I-295 beltway. By bus, GRTC Routes 7A and 7B (Nine Mile Road) stop at the airport terminal; from Short Pump that means Route 19 and the Pulse to downtown first. The airport has on-site rental cars, taxis and marked pickup areas for Uber and Lyft, listed on its ground transportation page. Main switchboard: 804-226-3000; lost and found: 804-226-8585.

Biking and walking

Short Pump is still mostly built for cars, but the county is adding paths: the Nuckols Trail, the Liesfeld Farm Drive shared-use path and sidewalks on the Three Chopt Road widening are all on our road construction page. Henrico’s bike plan map shows existing and planned routes, and the county’s trails page links the Virginia Capital Trail and the Fall Line Trail in eastern and central Henrico. Deep Run Park has a bike pump track; see parks and trails.

Parking

Short Pump has no county-run downtown, parking decks or meters. Parking at Short Pump Town Center, West Broad Village and the other shopping centers is on private lots run by each property. GRTC’s Gaskins Road park-and-ride lot is free for Route 29X riders.

Related guides: road construction and closures, moving to Short Pump and who to call in Henrico County government.

Frequently asked questions

Is there a bus to Short Pump?

Yes. GRTC Route 19 runs along West Broad Street between Short Pump, ending at Sheltering Arms Institute, and Willow Lawn Shopping Center in Henrico, seven days a week. Call GRTC at 804-358-4782.

Can I take the bus from Short Pump to downtown Richmond?

On weekdays, GRTC’s Route 29X Gaskins Express runs from the Gaskins Road and Mayland Drive park-and-ride lot to downtown. Any day, Route 19 connects at Willow Lawn with the GRTC Pulse rapid bus line downtown.

What is the closest airport to Short Pump?

Richmond International Airport (RIC), east of Richmond near I-64 and I-295. The main switchboard is 804-226-3000. GRTC Routes 7A and 7B stop at the airport.

Which I-64 exit is Short Pump?

Exit 178, U.S. 250 (West Broad Street). Exit 177 is I-295, and Exit 175 is Route 288.