Short Pump Town Center at 11800 W. Broad St.: hours, anchor stores, restaurants, comedy and games, free parking, play areas and the rules, from the center itself.

Last checked Oct. 19, 2026. Sources: Short Pump Town Center’s visit page and FAQs and store directory, and the restaurants’ and venues’ own sites, linked below. We list what is there; we do not rank stores or restaurants.

Short Pump Town Center, 11800 W. Broad St., is an open-air shopping center on two levels off West Broad Street. Its directory lists more than 120 stores, restaurants and entertainment spots, anchored by Dillard’s, Macy’s and Dick’s Sporting Goods. The center’s main line is 804-364-9500; security is 804-495-7494.

Short Pump Town Center at a glance

  • Address: 11800 W. Broad St., Henrico (mailing city Richmond), VA 23233
  • Hours: Monday to Thursday, 11 a.m. to 8 p.m.; Friday and Saturday, 10 a.m. to 8 p.m.; Sunday, 11 a.m. to 6 p.m.
  • Parking: free; no valet
  • Phone: 804-364-9500; security, lost and found, jump starts 804-495-7494
  • Getting there: West Broad Street; GRTC Route 19

Hours and holidays

The center’s regular hours are 11 a.m. to 8 p.m. Monday through Thursday, 10 a.m. to 8 p.m. Friday and Saturday and 11 a.m. to 6 p.m. Sunday. Individual stores and restaurants may keep different hours. The center posts special hours for holidays: in the last year it closed on Thanksgiving, Christmas and Easter Sunday and kept shorter hours on Christmas Eve, New Year’s Eve, New Year’s Day and July 4. Our Black Friday and holiday shopping page tracks the current season.

Stores

The directory is weighted toward clothing: about 40 listings for women’s clothing and 25 for men’s, plus shoes, jewelry, accessories and cosmetics. Others include:

  • Department and big-box anchors: Dillard’s, Macy’s and Dick’s Sporting Goods
  • Home: Arhaus, Crate and Barrel, Pottery Barn, Williams-Sonoma, The Container Store, Lovesac
  • Technology: Apple
  • Toys and kids: Build-A-Bear Workshop, The LEGO Store, Squishable

Restaurants

The directory’s sit-down restaurants include Cooper’s Hawk Winery and Restaurant, Firebirds Wood Fired Grill, Lehja, Maggiano’s Little Italy, Perry’s Steakhouse and Grille, Red Robin, The Cheesecake Factory, The Boathouse, Casa del Barco, California Pizza Kitchen and Texas de Brazil, with Cava, Chipotle and Chick-fil-A for quicker meals.

  • Outdoor dining, the center says, is at The Cheesecake Factory, Firebirds, Bakers Crust, California Pizza Kitchen, Lehja, Casa del Barco, Maggiano’s and Chick-fil-A.
  • Group dining is at Maggiano’s, Perry’s, Cooper’s Hawk, Casa del Barco, Texas de Brazil and The Boathouse.
  • Casa del Barco has a rooftop bar; Firebirds serves weekend brunch from 10 a.m. to 2 p.m.; Perry’s opens at 4 p.m. daily and offers valet parking for diners.

Brunch details are in our brunch guide.

Entertainment

The center has no movie theater, it says, but it does have:

Our live music and nightlife guide covers the evenings.

Families

  • Children’s play areas are on the first level in the Main Plaza and on the second level at the clubhouse.
  • Family restrooms and baby care lounges, with space for nursing, are on the first floor behind Pandora and on the second floor at the clubhouse.
  • Seating and the lawn are in the Main Plaza.
  • The center does not rent strollers or wheelchairs and has no carousel.

Getting there and parking

  • Parking is free, and there is no valet, the center says.
  • Curbside pickup is in the northeast parking lot near Hyatt House.
  • There are no designated rideshare pickup or drop-off spots.
  • GRTC Route 19 runs along West Broad Street between Short Pump and Willow Lawn; see our getting around guide.
  • There are no electric car charging stations, according to the center.

Rules

From the center’s FAQs:

  • Dogs are allowed; other pets are not.
  • No smoking anywhere on the property.
  • Mall walking groups and scavenger hunts are not supported.
  • Security handles lost and found, safety escorts, jump starts and calls for police or medical help, from its office on the first floor between Sunglass Hut and Pandora; 804-495-7494.

Holiday events

The center holds its 12th annual Grand Illumination, with Santa and a holiday light show, at 6 p.m. Friday, Nov. 13, 2026, in the Main Plaza; details are on our Christmas parade and tree lighting page. Nearby, West Broad Village lights its tree on Saturday, Nov. 28, 2026; see holiday lights and Christmas events.

Related guides: date night, kids’ activities and new businesses.

Frequently asked questions

What are Short Pump Town Center’s hours?

11 a.m. to 8 p.m. Monday through Thursday, 10 a.m. to 8 p.m. Friday and Saturday, and 11 a.m. to 6 p.m. Sunday. Stores and restaurants may keep different hours.

Is parking free at Short Pump Town Center?

Yes. Parking is free and there is no valet. Curbside pickup is in the northeast lot near Hyatt House.

What department stores are at Short Pump Town Center?

The center’s directory lists Dillard’s and Macy’s as department store anchors, with Dick’s Sporting Goods as a third anchor.

Is there a movie theater at Short Pump Town Center?

No. The center says it has no movie theater. Its entertainment includes the Funny Bone comedy club, Draftcade, Great Big Game Show, Red Door Escape Room, Sandbox VR and Zero Latency.

Are dogs allowed at Short Pump Town Center?

Yes. The center says pets are allowed, dogs only. Smoking is not allowed anywhere on the property.